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  Sales, Freight and Warranty Terms
 

PRICING POLICY

Please Call Customer Service Center for current pricing.

 

TAXES

Grand Pacific®  (“GP”) is required to charge applicable VAT or other tax or duty on every item for which exemption certifications have not been provided. When ordering please indicate clearly which products are VAT, tax or duty exempt.

 

PAYMENT TERMS

Payment terms are T/T, L/C or for customers with established credit with GP, terms are net thirty (30) days from date of shipment. At GP’s opinion, export orders may be subject to special export payment terms and conditions. If customer’s credit is not established, payment must be made with order or through approved payment methods. Cash or anticipation discounts are not allowed. All payments must be in RMB. GP shall have the right of set-off and deduction for any sums owed. If customer fails to make payment within thirty (30) days, GP may defer shipments until such payment is made, or may, at its opinion, cancel all or any part of unshipped orders.

 

FREIGHT POLICY

l         Freight Terms

The place of delivery of products shall be GP’s facility or warehouse, and the delivery shall be free carrier. Export orders are be subject to different shipping and freight terms.

 

l         Shipping Charges

Unless otherwise stated, freight charges and shipping fees will be charged by GP for shipments to a customer’s place of business anywhere in the Shanghai Administrative Region (SAR), using a carrier of our choice. Other terms apply to locations outside of SAR, or for export orders outside of People’s Republic of China. Extra charges for additional services hazardous materials, customer’s carrier or special handling by a carrier, must be paid by customer. Backordered products from an order qualifying for prepaid shipping charges will be shipped prepaid.

 

l         Risk of Loss

Risk of loss passes to the customer upon tender of shipment to the carrier by GP but title to product shall be retained by GP, until full payment is made by customer. If product is damaged in transit, customer must file claim with the carrier if it was not a GP designated carrier.

 

GP LIMITED WARRANTY

ALL PRODUCTS AND SERVICES SOLD ARE WARRANTED BY GP TO CUSTOMERS AGAINST DEFECTIVE IN WORKMANSHIP OR MATERIALS UNDER MORMAL USE FOR 90 DAYS AFTER DATE OF PURCHASE FROM GP, UNLESS OTHERWISE STATED. ANY PRODUCT WHICH IS DETERMINED BY GP TO BE DEFECTIVE INMATERIAL OR WORKMANSHIP AND RETURNED TO GP OR AUTHERIZED BY GP. GP DISCLAIMS ANY LIABILITY FOR PRODUCT DEFECTS OR WARRANTY CLAIMS THAT ARE DUE TO PRODUCT MISUSE, IMPROPER PRODUCT SELECTION OR MISAPPLICATION.

 

LIMITATION OF LIABILITY

LIABILITY FOR CONSEQUENTIAL AND INCIDENTAL DAMAGES IS EXPRESSLY DISCLAIMED. UNLESS OTHERWISE PROVIDED BY PRC LAW, GP ‘S LIABILITY IS LIMITED TO, AND SHALL NOT EXCEED THE PURCHASE PRICE PAID BY CUSTOMER.

 

PRODUCT RETURNS

Before returning any product, customer must write or call the GP Customer Service Center, provide the date and number of original invoice and reason for return. Do not return a product unless you have received a product return number or alternatively, products may also be returned to the place of purchase. ALL RETURNS MUST BE MADE WITH NINETY (90) DAYS OF PURCHASE.

 

PRODUCT SUITABILITY

GP attempts to assured that products comply with all applicable laws, but is not responsible for guaranteeing compliance with all such laws, nor for the selection, installation of, or use of products. Please consult all relevant codes and regulations prior to product selection to ensure compliance.

 

ADDITIONAL TERMS

l         Force majeure

GP shall not be liable for any delay in or impairment of performance resulting in whole or in part from Acts of God, labor disruptions, shortages, inability to procure product, supplies or raw materials severe weather conditions, or any other circumstances or cause beyond the control of GP in the conduct on its business.

 

l         Cancellation

Any order cancellation must be approved by GP, and may be subject to restocking and other charges.

 

l         Assignment

Customer shall not assign any order or any interest therein without the prior written consent of GP, and any such assignment shall be voidable by GP.

 

l         Modification of Terms

GP’s acceptance of any order is subject to customer’s agreement to all of the terms and conditions and websites. Customer’s agreement to these terms and conditions shall be presumed from customer’s receipt of GP‘s order acknowledgment, or acceptance of goods or services ordered. No addition or modification of terms and conditions shall be binding upon GP unless agreed to by GP in writing.

 

l         Complete Agreement

The terms and conditions herein and in GP‘s forms, acknowledgments, quotations, invoices, websites, and catalog sales terms and conditions are incorporated herein by reference, and constitute the entire and exclusive agreement between customer and GP.

 

l         Waiver, Choice of Law, Venue, and Dispute Resolution

The failure of either party to assert a hereunder or to insist upon compliance with any term or condition will not constitute a waiver of that right or excuse any subsequent nonperformance of any such term or condition by the other party. All transactions shall be governed by the laws of the People’s Republic of China. Any dispute arising in connection with a product quoted or sold by GP to a customer that is not settled by the parties shall be submitter to the China International Economic and Trade Arbitration Commission for arbitration in Shanghai in accordance with its rules the in effect.

 
 
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